HUION
How can we help?
Recent articles
- The touch function doesn't work (For Kamvas Pro 19/Kamvas Pro 27)
- MacOS Touch Function Activation Guide (for Kamvas Pro 24 (Gen 3)/Kamvas Pro 27 (144Hz))
- How to Perform a System Update on the Huion Note E (X50) for Improved Performance and Bug Fixes
- What should I do if I encounter the "This Device isn't certified by Google Play Protect" issue on Huion Note E?
- Huion Driver for Linux (Wayland) – Frequently Asked Questions
- Cursor on pen display only OR Cursor on PC display only (Applicable to all pen displays)
- Huion Note E FAQs - Product Feature, Setup & Use
- What is the best app for drawing?
Product Features
General Features
- What are the improvements on PenTech 4.0?
- What is Huion PenTech 3.0 technology?
- Basic Usage & Operation Methods for Pen Tablets/Pen Displays(For Beginners)
- Keydial Remote K40 FAQ
- What’s the improvements on Keydial mini(K20)?
Pen Tablet
- Huion Inspiroy Frego S/M FAQs
- How to charge Huion Inspiroy Frego S/M and check the remaining power?
- How to disconnect Bluetooth on Huion Inspiroy Frego S/M?
- Which One is Better, Wired or Wireless Pen Tablet?
- What are the functions of the keyboard, dial controller, and press keys on the Huion Inspiroy Keydial KD200?
Pen Display
- Kamvas Pro 27 (144Hz) FAQ
- Kamvas Pro 24 (Gen 3) FAQ
- What's are the improvements in Canvas Glass 3.0?
- What's the difference between AG film and etched AG glass?
- Is there a stand included with the Huion Kamvas 22/Kamvas 22 Plus?
Pen Computer
- The multi-touch of Kamvas Studio 16 doesn’t work in Photoshop, how to fix it?
- The finger touch gesture doesn’t work when my pen stylus keeps away from the display of Kamvas Studio 16.
- It is easy to make an accidental touch when drawing on the display, what should I do?
- Why do the cursors of touch and pen offset when Kamvas Studio 16 is connected to an external monitor or projector with a resolution other than 16:9?
- My Kamvas Studio 16 is overheating, does it matter?
Smart Notebook
Orders and Payments
Payment Method
- I need a copy of my order invoice. How can I get it?
- How do you use a coupon code at checkout?
- How can I place an order if I want to pay by Bank Transfer?
- How to place an order using PayPal?
- If I don’t have a PayPal account, can I pay by credit/debit card?
Shipping & Delivery
- How long will it take to have my order processed?
- How do I track the status of my parcel?
- Why Does My Tracking Number Show No Information or Not Available?
- I want to change my order information
- How long will the delivery take?
Returns & Refund
Account & Registration
- How Do I Register My Huion Device?
- I haven't received my registration confirmation email.
- Changing Account Information
- I have a problem logging in.
- I forgot my password. How to reset my password?
Setup & Use
General Settings
- How to Install Huion Drivers on Windows
- How to Install Huion Driver on MacOS
- How to Install and Uninstall the Drivers on Linux Devices
- How to Uninstall Version 20 Driver (Windows)
- How to Uninstall Version 15 Driver (Windows)
Pen Tablet Settings
- How to Manually Set Your Tablet to Phone Mode
- How to set up the Dial on Inspiroy Dial 2?
- What is the difference between Inspiroy Frego S and Inspiroy Frego M?
- How to connect Huion Inspiroy Frego S/M to my computer?
- How to connect my Huion Inspiroy Frego S/M via Bluetooth for my phone?
Pen Display Settings
- MacOS Touch Function Activation Guide (for Kamvas Pro 24 (Gen 3)/Kamvas Pro 27 (144Hz))
- How to Connect your Tablet Display to Your Computer
- How do I connect the Huion Kamvas 13(Gen 3) to my computer?
- How do I connect the Huion Kamvas 22/Kamvas 24 series to my computer?
- Kamvas 13 Cable Connections
Drawing Software Settings
Smart Notebook
- How to activate or verify the Google Play Store on Huion Ink (EB1011)?
- What should I do if I encounter the "This Device isn't certified by Google Play Protect" issue on Huion Note E?
- How to Perform a System Update on the Huion Note E (X50) for Improved Performance and Bug Fixes
- How to connect Huion Note to my PC?
- How do I sync previous notes on Huion Note to my new device?
Pen Computer Settings
- How to set the Power button of Kamvas Studio 24?
- How to use the ST200 stand that comes with Kamvas Studio 16?
- How to adjust the working area of Kamvas Studio pen computer?
- How to add programs in the driver?
- What is the Pen Nib Activity in the driver?
Troubleshooting
General FAQs
- How To Know My Huion Pen Tablet/Display Firmware Version?
- How to Tell If Your Graphic Input Device Has Tilt Support and How to Use It? (Windows)
- Hovering Issue with Huion Digital Pen
- Solutions for Huion Digital Battery Pen is Not Working
- Tips for Fixing the Digital Pen (PEN68 and PEN68D)
Pen Tablet FAQs
- Why can't I see the cursor or use my tablet normally on ibis Paint with iOS/iPadOS
- The cursor does not appear in ibisPaint on iOS/iPadOS, which affects normal usage.
- How to Switch Your Pen Tablet from Phone Mode to Computer Mode
- Why can't my Huion tablet switch to phone mode?
- Why is the pen tablet not working on Android?
Pen Display FAQs
- What to Do If Your Huion Pen Display Shows A Black Screen or No Signal
- How To Calibrate Your Pen Display?
- How to fix the grey screen on Kamvas Pro 27
- How to fix my Kamvas 13 no signal black screen problem?
- What To Do When Your Huion Product Shows Program is Running?
Keydial
- How to resolve the inability to set shortcuts for Huion Keydial mini on Keydial App(IOS/iPadOS)
- How to resolve the issue of the dial not working when Keydial mini(K20) connected to your phone
- What to do if Keydial Mini (K20) can't connect to the Windows computer via Bluetooth
- What to do if Keydial Mini (K20) can't connect to the Mac computer via Bluetooth